Does Trillian Opens off-screen? Here is now to move it back

I use Trillian at home w/ a multiple monitor system. But, when I'm on the road I only travel with a laptop and rarely have a second monitor hooked up to the machine.

For most programs this poses no problem. But, the trillian window will often not show up when I'm on the road. I can still sign in and get IMed by people, but cannot view my contact list or initiate IMs with people. Usually when this happens with other software, I just right click on the window in the task bar, click 'move' and move it back onto the screen w/ the keyboard.

Unfortunately the Trillian buddy list does not display on the task bar.

First I tried Shove It. This is a cool program that I used a long time ago when I used to keep the windows status bar at the top of the screen. It will move "off-screen" windows back onto the screen. It had no affect, it must not know the Trillian window exists because it isn't on the task bar.

Web searching came up with a lot of people who had these problems (with different software), but no concrete solutions to solve them. I finally ended up in the Cerulean Studio's Forms. ( If you didn't know, they make Trillian). AFter some searching, I found a post where someone mentions a buddy.ini file. So, I go find that file (C:\Program Files\Trillian\users\default\buddy.ini) and the first few lines are something like this:


[Window Status]
Visible=false
LocationX=1400
LocationY=800
Width=213
Height=615

I shut down trillian, changed locationx and locationy both to 0, and relaunched. Bingo it showed up.

I imagine there must be an easier way, though.

I figured out how to address that

Comments (Comment Moderation is enabled. Your comment will not appear until approved.)
trent's Gravatar this has been driving me crazy for days!!! thank you.
# Posted By trent | 1/25/07 12:41 AM
Will's Gravatar Actually, if your Trillian buddy list doesn't show up on the taskbar, you can fix that too.
Simply go into Trillian Preference -> Contact List, and there is a checkmark under "Access and Position" that says "Show Contact List as a task in Windows taskbar when not docked." That might might allow Shove It to find the window.

By the way, I found this topic 'cause I was having the same problem and your advice worked great. Thanks!
# Posted By Will | 3/28/07 9:02 PM
e's Gravatar Thanks, I had the same problem after moving around between monitors with various arrangements, and this resolved it for me.
# Posted By e | 4/2/07 8:23 AM
defabricational's Gravatar Well.. figured there would be something hiding in one of the ini files. Thanks for making it easy for me to find it / fix the problem.

Your the Man!

-defab
# Posted By defabricational | 6/10/07 6:29 AM
SoyJames's Gravatar Thanks man... I wish more people (myself included) would post tech finds like this to blogs.
# Posted By SoyJames | 8/16/07 9:55 AM
ladislav's Gravatar Thanks it was help for me too
# Posted By ladislav | 11/17/07 12:13 PM
Prowider's Gravatar For me in the [Window Status] all was 0
so i uninstalld trillian, dut trilian kept some files including buddy.ini, so I removed all unnesesery files, including buddy, the skin folder. Then reinstalld ten wolla trillian popups as normal...
# Posted By Prowider | 12/26/07 8:25 AM
Paul Pehrson's Gravatar Thanks! Your trick worked and saved the day!
# Posted By Paul Pehrson | 1/28/08 10:52 PM
Dwain's Gravatar I had the same issue as Prowider. I re-installed, but no matter what, I could not get the contact window to appear. Changing the INI file did not help. I changed the default skin that , and wow, there it was again.
# Posted By Dwain | 2/15/08 5:19 PM
herf's Gravatar this just bit me too. i wouldn't have thought to use the arrow keys with the Windows 'move'. thanks for hosting the solution!
# Posted By herf | 2/29/08 1:32 PM
Dave's Gravatar I just had the same problem. Quick solution. Go to Control Panel>>Display>>Settings Tab. Increase the resolution of your display. You should now be able to see the window. Drag it to the center of the screen and then change your display resolution back to what you were using before
# Posted By Dave | 3/17/08 1:25 PM
mike's Gravatar go to trillian preference, check "show contact list as a task in windows taskbar when not docked" use shove it, bam ur done
# Posted By mike | 4/27/08 8:13 PM
Jeffry Houser's Gravatar Greatt tip; I haven't used Shoveit in years.
# Posted By Jeffry Houser | 4/28/08 8:25 AM
LaTrelle's Gravatar The internet is wonderful. I have been trying to figure this out for the past two days. Thanks so much!!!
# Posted By LaTrelle | 5/30/08 8:49 AM
Rob's Gravatar Thanks for this... very helpful. I want to kiss you on the lips.
# Posted By Rob | 6/12/08 2:16 PM
Tony's Gravatar An Easier way:

1) Go into Trillian Preference -> Contact List, and there is a checkmark under "Access and Position" that says "Show Contact List as a task in Windows taskbar when not docked."

2) Right click Trillian's tab in the taskbar (bottom of your screen-NOT by the clock)/click move.

3) Then use the arrow keys on the keyboard to reposition the contact list.
When you close it - new position should be auto saved and your good to go.
# Posted By Tony | 6/18/08 10:01 PM
Hal's Gravatar Thanks for the help on this...the .ini fix was a great suggestion. Might be worth it for the Trillian folks to fix this issue.
# Posted By Hal | 12/5/08 1:33 PM
Billy's Gravatar Thanks so much for your post.
# Posted By Billy | 1/13/09 12:11 PM
Chris G.'s Gravatar Worked for me, thanks! For some reason my "LocationX" was set to -190. I set it to 0 and it showed up on the next startup.
# Posted By Chris G. | 1/26/09 4:05 PM
Roy's Gravatar Cheers, a true super hero!
I was just missing the very top of the trillian window and could not move it at all, only resize it.
All better now.
# Posted By Roy | 8/2/09 6:16 AM
Chris's Gravatar Brilliant, thanks for ini file location.

Important note - you need to have trillian closed down before editing the file otherwise it will reset your changes.
# Posted By Chris | 10/20/09 7:58 AM
Mark's Gravatar Thanks for this post. This was exactly what I needed.
# Posted By Mark | 4/2/10 11:07 AM
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